Version applicable from 5 September 2026
A solid foundation from the outset is the first step towards a successful partnership. These terms and conditions of sale are intended to support a clear and high-quality working relationship.
My mission is to make it easier to integrate voice-over into your production. I aim to be your trusted partner whenever you need a professional French female voice-over artist. I work to understand and anticipate your requirements and, when my voice is not the right fit, I can manage the artistic and technical direction of your project and organise a high-quality voice casting.
ARTICLE 1 – PURPOSE AND SCOPE
Estelle Hubert E.I., a French sole proprietorship, SIREN 420 454 654, SIRET 420 454 654 00039, intra-Community VAT number FR30 420 454 654, established at 147 rue de Dunkerque, 62500 Saint-Omer, France, and contactable at contact@estellehubert.com (hereinafter the “Service Provider”), provides voice performance, voice performance consulting, vocal identity development, audio production and audio communication services, coaching, career coaching, artistic direction, casting and voice talent management services exclusively to professional clients acting for the purposes of their business activity (hereinafter the “Client”).
These terms and conditions of sale set out the respective rights and obligations of the Service Provider and the Client. Their dated version is available exclusively on the Service Provider’s website at https://estellehubert.com/en/terms-and-conditions-of-sale/. They apply to orders for which they have been brought to the Client’s attention and accepted before the contract is concluded, including where an order is placed without a signed quotation.
Special terms expressly agreed between the Service Provider and the Client prevail over these terms and conditions. Where the general terms invoked by the respective parties conflict, the incompatible clauses have no effect.
ARTICLE 2 – PRICES
For each request, the Service Provider communicates a price proposal, generally in the form of a quotation. Unless otherwise stated, the proposal is valid for 30 days from the date on which it is sent or presented to the Client. The stated prices are firm and non-revisable during that period. After that period, they may be changed and a new proposal may be issued.
All prices are stated in euros excluding tax, to which VAT at the rate applicable on the invoicing date is added. The applicable prices are those agreed in writing on the order date, including in a quotation, purchase order or email exchange. Any additional service is subject to a written price agreement before it is performed.
An order may be accepted by returning a dated and signed quotation, issuing a purchase order, providing written confirmation, including by email, or making any unambiguous written request for the Service Provider to begin performing the service. The absence of a signed quotation therefore does not invalidate the order where the Client has given written approval or requested performance. The special terms accepted in this way are firm and non-revisable.
ARTICLE 3 – PAYMENT TERMS
Invoices issued by the Service Provider are payable immediately upon receipt, in full and without discount.
Invoices are payable exclusively by bank transfer.
Late payment automatically gives rise to penalties calculated in accordance with the applicable statutory rules. The annual late-payment interest rate is equal to the interest rate applied by the European Central Bank to its most recent refinancing operation, increased by 10 percentage points. The reference rate is the rate in force on 1 January for the first half of the year concerned and on 1 July for the second half.
Penalties are calculated on the outstanding amount including tax and run from the day following the payment due date stated on the invoice, without any reminder or prior formal notice being required.
In addition to late-payment penalties, any sum not paid by its due date automatically gives rise to a fixed recovery charge of EUR 40 pursuant to Article D. 441-5 of the French Commercial Code, without prejudice to compensation, under ordinary law, for any other loss directly resulting from the delay.
ARTICLE 4 – TERMINATION FOR NON-PAYMENT
If an invoice is not paid in full or in part by its due date, the Service Provider may suspend any services in progress. If the Client does not pay the outstanding sums within fifteen days following an unsuccessful formal notice expressly referring to this clause, the Service Provider may terminate the relevant order or contract as of right. Services already performed, late-payment penalties and the fixed recovery charge remain payable, without prejudice to compensation for any other loss directly suffered by the Service Provider.
ARTICLE 5 – INTELLECTUAL PROPERTY, USAGE RIGHTS AND VOICE PROTECTION
The services and recordings created by the Service Provider are protected by the applicable intellectual property rules and, where the service constitutes a protected performance within the meaning of the French Intellectual Property Code, by the corresponding related rights.
The Service Provider declares that she has ensured that she holds the rights relating to the elements she uses for the ordered services. The Client declares that it has ensured that it holds all rights relating to the scripts, works, trade marks, images, sounds, documents and other elements it supplies to the Service Provider.
Failing this, each party shall indemnify the other and bear the consequences, losses, costs and legal fees resulting from any claim based in particular on infringement, unfair competition or free-riding.
The Client may use the Service Provider’s recordings or services only for the purposes expressly provided for in the quotation or any other written agreement relating to the order. Any use that has not been expressly authorised is prohibited.
Without the Service Provider’s prior, specific written consent, the Client shall not use, reproduce, extract, analyse, transform, adapt, integrate, transfer or make available the Service Provider’s recordings or voice for any purpose or with any effect involving:
- creating, imitating or simulating her voice, appearance or performance;
- creating a synthetic voice, voice clone, digital double, avatar, deepfake or any derivative content;
- training, pre-training, fine-tuning, improving, testing, evaluating or validating any artificial intelligence, machine-learning or automated-generation system;
- creating or enriching a database, dataset, model, voice library, voiceprint or biometric identifier;
- producing new content, words, sentences, performances or interpretations that the Service Provider did not record herself;
- any equivalent use based on current or future technology, whether known or unknown on the order date.
The absence of an express reference to a new technology, process or use never constitutes authorisation. Any new or unplanned exploitation requires the Service Provider’s prior written agreement and may be subject to additional remuneration.
The Client shall not sell, assign, transfer or make available to a third party all or part of the recordings or services for purposes not provided for in the quotation or any other written agreement relating to the order, or enter into any agreement concerning their exploitation on behalf of the Service Provider. The Client shall not upload or transmit the files to a service using artificial intelligence or machine learning where that upload could enable unauthorised reuse, analysis, training or generation.
Technical processing strictly necessary to produce and distribute the project authorised as part of the order remains permitted, provided that it does not result in any creation, transformation or reuse of the voice outside that project.
The Client shall ensure that files containing the Service Provider’s voice or performance are stored with reasonable security measures to prevent access by unauthorised third parties. Where files are stored in the cloud, the Client shall implement appropriate and up-to-date safeguards.
All ordered services remain the Service Provider’s full and exclusive property until the corresponding invoices have been paid in full.
After full payment, the Client benefits exclusively from the usage rights expressly defined in the quotation or any other written agreement relating to the order. Those rights are limited to the purpose, intended use, media, territory and duration stated in that document. No general authorisation for exploitation on all current or future media is granted.
Any adaptation, reuse, extension, additional distribution, change of purpose, medium or territory, or transfer to a third party requires the Service Provider’s prior written agreement and may be subject to additional remuneration.
Drafts, mock-ups, proposals, trials, auditions and working materials developed for the project or negotiations are not assigned to the Client and remain the Service Provider’s exclusive property, whether or not the transaction is concluded.
Unless otherwise agreed in writing between the parties, the Service Provider’s professional name shall be credited by the Client at the end of the completed production.
Any reproduction, distribution, adaptation or reuse, in whole or in part, outside the uses expressly provided for and authorised in the quotation or any other written agreement relating to the order constitutes unauthorised use and may result in the exploitation being stopped, a financial regularisation and any action necessary to protect the Service Provider’s rights.
ARTICLE 6 – LIABILITY
The Client is responsible for the information it provides. The Service Provider shall not be liable for consequences attributable to errors or inaccuracies in that information, subject to any breach of her own obligations. Additional costs attributable to errors or inaccuracies in information supplied by the Client shall be borne by the Client, excluding those resulting from a breach by the Service Provider.
The Service Provider performs the agreed services diligently and in accordance with the specifications of the accepted order. Her advisory and support obligations are obligations to use reasonable endeavours. This does not affect her commitments to carry out and deliver the services as specified in the order.
The Service Provider does not guarantee the commercial success of the Client’s projects or the financial results expected from their use. The Client may not make payment for the services conditional on the commercial success of its project.
ARTICLE 7 – REFERENCES AND PUBLICITY
Unless the Client expressly states otherwise, the Service Provider reserves the right to mention the work carried out for the Client as a reference.
The Service Provider also reserves the right to reuse, adapt and modify all or part of the services performed for the Client for her business development and external communications, in accordance with practices in the communications professions and with strict respect for the Client’s rights in its image, trade mark and the image of its members.
ARTICLE 8 – TERM
The contract between the Client and the Service Provider is concluded for the period stated in the quotation or any other written agreement relating to the order. If no period is stated, it ends when the ordered services have been completed. It is not automatically renewed.
The Client shall use its best efforts to provide, upon the Service Provider’s express request, the information in its possession that is relevant to the proper performance of the services and any information that may affect the production schedule.
If the Client fails to do so and does not reply for fifteen days following a request sent by the Service Provider by registered letter with acknowledgement of receipt, the Service Provider may terminate the service contract and invoice the Client for work already carried out, without prejudice to compensation for any other loss directly resulting from the Client’s conduct.
If it becomes materially or technically impossible to perform the service, the Service Provider and the Client shall use their best efforts to inform the other party as soon as possible so that the production date can be rescheduled under the best possible conditions.
If rescheduling is impossible due to the Client, the deposit paid remains with the Service Provider, without prejudice to compensation for any other loss directly resulting from the Client’s conduct. The Service Provider may also invoice the Client for work already carried out.
If the Service Provider cancels, she shall refund the deposit paid by the Client.
ARTICLE 9 – DELIVERY AND RETURN OF MATERIALS
Services are delivered free of charge by internet download and/or email to the address supplied by the Client when placing the order. The Client shall provide a valid delivery address and ensure that its mailbox is available. The Service Provider shall not be liable for delays attributable to an incorrect address supplied by the Client or an unavailable Client mailbox. When a transmission incident is brought to her attention, she shall contact the Client and arrange a new delivery or another suitable means of transmission.
If electronic delivery is impossible, the Service Provider and the Client shall use their best efforts to inform the other party as soon as possible and agree on postal delivery at the Client’s expense, on a suitable physical medium, such as a USB drive. Recordings are supplied as WAV audio files or, upon request, MP3 or any other format specified when ordering.
When the service ends or is terminated early, the Service Provider shall return to the Client any working documents supplied during the service and the completed elements.
The Service Provider retains a technical copy of the project for six months from delivery. After that period, the Client may no longer request a copy, subject to the force majeure circumstances defined in these terms and conditions.
ARTICLE 10 – PERSONAL DATA
Where the Service Provider processes her Clients’ personal data and determines the purposes and means of that processing, she acts as data controller in accordance with the applicable regulations.
The Service Provider collects only the data needed for the professional relationship: name, job title, professional contact details, company information, order, delivery and invoicing information, payment status and correspondence with the Client.
This data is processed to prepare and perform the order, deliver the services, issue and follow up invoices, comply with accounting and tax obligations, manage the professional relationship and protect the Service Provider’s rights. Depending on the processing concerned, the legal basis is the performance of pre-contractual measures or the contract, compliance with legal obligations or the Service Provider’s legitimate interest in managing and developing her professional activity.
Data needed to manage the relationship is retained for its duration and then archived for the applicable statutory periods. Accounting records and invoices are retained for ten years. Data used for business-to-business prospecting is retained for three years from the prospect’s last contact.
Access to personal data is strictly limited to the Service Provider and to service providers that require it for hosting, email, storage, customer management, invoicing, accounting or performance of the order, as well as legally authorised public authorities. Those service providers have only limited access and must process the data in accordance with the applicable regulations.
Outside these circumstances, the Service Provider shall not sell, rent, assign or give third parties access to the data without the Client’s prior consent, except where required by law, to combat fraud or abuse, or to exercise or defend legal rights.
Where the use of a service provider involves a transfer of data outside the European Economic Area, the transfer is governed by an adequacy decision or appropriate safeguards provided for by the applicable regulations.
In accordance with the applicable laws and regulations, the Client has rights of access, rectification, portability, erasure and restriction of the processing of its personal data, subject to the conditions provided for by those regulations. The Client may object, on grounds relating to its particular situation, to processing based on the Service Provider’s legitimate interests. The Client may object at any time, free of charge and without giving any reason, to the use of its personal data for direct marketing by contacting the Service Provider or using the unsubscribe links.
The Client may exercise these rights by contacting Estelle Hubert on +33 (0)6 80 20 64 56 or at contact@estellehubert.com. Proof of identity will be requested only where necessary to verify the requester’s identity. The Client may also change its preferences regarding promotional communications by contacting the Service Provider or using the unsubscribe links included in such messages.
For further information or to lodge a complaint, the Client may contact the French data protection authority, the Commission nationale de l’informatique et des libertés, at www.cnil.fr.
ARTICLE 11 – FORCE MAJEURE
The Service Provider shall not be liable where the non-performance or delayed performance of any obligation results from force majeure within the meaning of Article 1218 of the French Civil Code, namely an event beyond her control which could not reasonably have been foreseen when the order was placed and whose effects could not be avoided by appropriate measures. Where the impediment is temporary, performance of the obligation is suspended unless the resulting delay justifies termination of the order. Where the impediment is permanent, the order is terminated as of right and the parties are discharged from their obligations under the conditions provided by law.
ARTICLE 12 – GOVERNING LAW AND JURISDICTION
Any dispute relating to the interpretation or performance of these terms and conditions of sale is governed by French law. The parties shall first seek an amicable resolution.
FOR ANY DISPUTE BETWEEN PARTIES THAT HAVE ALL CONTRACTED AS MERCHANTS, EXPRESS JURISDICTION IS GRANTED TO THE COURTS HAVING SUBJECT-MATTER JURISDICTION FOR THE AREA IN WHICH THE SERVICE PROVIDER’S REGISTERED OFFICE IS LOCATED, INCLUDING IN THE EVENT OF MULTIPLE DEFENDANTS OR THIRD-PARTY PROCEEDINGS.
Where the parties have not all contracted as merchants, the statutory rules on territorial jurisdiction remain applicable.