Terms and conditions of sale

Version applicable as of 5 September 2026

A solid foundation from the outset. Starting on the right footing is a step towards a successful partnership. These terms and conditions provide the basis for a high-quality working relationship.

My mission is to make it easy to bring a voice over into your production. To be your trusted partner, the first person you turn to when you need a French female voice over artist, because you know you can count on me. I always have a solution to address your request, understand and anticipate the challenges you face and, if I am not the right voice, I can manage your project's artistic and technical direction by organising a quality voice casting.

Article 1: Purpose

I am Estelle Hubert E.I., a sole trader, SIREN 420 454 654, SIRET 420 454 654 00039, EU VAT number FR30 420 454 654, established at 147 rue de Dunkerque, 62500 Saint-Omer, France, and reachable at contact@estellehubert.com (hereinafter the “Service Provider”, referred to in the first person in these terms). I provide vocal performance, performance advice, vocal identity development, audio production and audio communication services, coaching, career coaching, artistic direction, casting and voice actor management exclusively to professional clients acting for the purposes of their business activities (hereinafter the “Client”).

These terms and conditions of sale set out my rights and obligations and those of the Client. The dated version is available exclusively on my website at https://estellehubert.com/conditions-generales-de-vente/. They apply to orders for which they have been brought to the Client's attention and accepted before the contract is concluded, including orders placed without a signed quote.

Any specific terms expressly agreed between the Client and me take precedence over these general terms. Where the general terms invoked by the parties conflict, the incompatible clauses have no effect.

Article 2: Prices

For any request for services, I provide a price proposal, generally in the form of a quote. Unless otherwise stated, the proposal is valid for 30 days from the date it is sent or presented to the Client. The stated prices are firm and cannot be revised during that period. After that time, they may change and a new proposal may be issued.

All prices are in euros and exclude tax. VAT is added at the rate in force at the time of invoicing. The applicable prices are those agreed in writing on the date of the order, in particular in the quote, purchase order or email exchanges. Any additional service is subject to written agreement on its price before it is performed.

The order may be accepted by returning the dated and signed quote, by issuing a purchase order, by the Client's written confirmation, including by email, or by any unambiguous written request to begin performing the services. The absence of a signed quote therefore does not invalidate the order where the Client has given written agreement or requested performance of the services. The specific terms accepted in this way are firm and cannot be revised.

Article 3: Payment terms

Invoices I issue are payable by the Client in full upon receipt, without any early payment discount.

Invoices must be paid exclusively by bank transfer.

Late payment automatically gives rise to penalties calculated under the legal rules in force. The annual rate is the interest rate applied by the European Central Bank to its most recent refinancing operation, plus 10 percentage points. The reference rate is the rate in force on 1 January for the first half of the year concerned and on 1 July for the second half.

These penalties are calculated on the outstanding amount inclusive of tax and accrue from the day after the due date stated on the invoice, without any prior reminder or formal notice being required.

In addition to late payment penalties, any amount unpaid on its due date automatically gives rise to a fixed recovery fee of €40 under Article D. 441-5 of the French Commercial Code, without prejudice to compensation, where applicable under ordinary law, for any other loss directly resulting from the delay.

Article 4: Termination clause

If an invoice remains wholly or partly unpaid on its due date, I may suspend ongoing services. If the Client does not pay the amounts due within fifteen days of an unsuccessful formal notice expressly referring to this clause, I may terminate the relevant order or contract as of right. Payment remains due for services already performed, late payment penalties and the fixed recovery fee, without prejudice to compensation for any other loss I have directly suffered.

Article 5: Intellectual property, usage rights and protection of the voice

The services and recordings I produce are protected by the applicable intellectual property rules and, where the service constitutes a protected performance within the meaning of the French Intellectual Property Code, by the corresponding neighbouring rights.

I declare that I have ensured I hold the rights relating to the elements I use in the services ordered. The Client declares that it has ensured it holds all rights relating to the scripts, works, trademarks, images, sounds, documents and other elements it supplies to me.

Failing this, each party indemnifies the other and bears the consequences, damages, costs and fees that may arise from a claim based, in particular, on infringement, unfair competition or parasitic conduct.

The Client may use my recordings or services only for the purposes expressly provided for in the quote or any other written agreement relating to the order. Any use that is not expressly authorised is prohibited.

Without my prior, specific written agreement, the Client must not, in particular, use, reproduce, extract, analyse, transform, adapt, incorporate, transfer or make available my recordings or voice for any purpose or with any effect involving:

The absence of an express reference to a new technology, process or use never constitutes permission. Any new or unplanned exploitation requires my prior written agreement and may be subject to additional payment.

The Client must not sell, assign, transfer or make all or part of the recordings or services available to a third party for purposes not provided for in the quote or any other written agreement relating to the order, or enter into any agreement on my behalf concerning their exploitation. The Client must also not upload or transmit the files to a service using artificial intelligence or machine learning where this would permit reuse, analysis, training or generation that has not been expressly authorised.

Technical processing strictly necessary to produce and distribute the project authorised under the order remains permitted, provided it does not result in any creation, transformation or reuse of the voice outside that project.

The Client must ensure that files containing my voice or performance are stored with reasonable security to prevent access by unauthorised third parties. Where they are stored in the cloud, the Client must implement appropriate, up-to-date safeguards.

All services ordered remain my full and exclusive property until the corresponding invoices have been paid in full.

After full payment, the Client receives only the usage rights expressly defined in the quote or any other written agreement relating to the order. These rights are limited to the purpose, intended use, media, territory and duration specified there. No general permission to exploit the recordings across all current or future media is granted.

Any adaptation, reuse, extension of duration or distribution, change of purpose, medium or territory, or transfer to a third party requires my prior written agreement and may be subject to additional payment.

Preliminary projects, mock-ups, proposals, tests, auditions and working materials developed as part of the project or negotiations are not assigned to the Client and remain my exclusive property, whether or not an agreement is concluded.

Unless the parties agree otherwise in writing beforehand, the Client must credit my professional name at the end of the completed production.

Any reproduction, distribution, adaptation or reuse, in whole or in part, outside the uses expressly provided for and authorised in the quote or any other written agreement relating to the order constitutes unauthorised use and may result in its suspension, a financial settlement and any action necessary to protect my rights.

Article 6: Liability

The Client is responsible for the information it supplies. If that information is inaccurate or incomplete, I cannot be held liable for consequences attributable to it, except where I have failed to fulfil my own obligations. Additional costs attributable to inaccurate or incomplete information supplied by the Client are borne by the Client, excluding costs resulting from a failure on my part.

I perform the agreed services diligently and in accordance with the specifications of the accepted order. My advice and support obligations are obligations to use reasonable care and efforts, rather than to achieve a guaranteed result. This provision does not affect my production and delivery commitments under the order.

I do not guarantee the commercial success of the Client's projects or the financial returns expected from their exploitation. The Client may not make payment for the services conditional on the commercial success of its project.

Article 7: Promotional use

Unless the Client expressly states otherwise, I reserve the right to mention the work I have carried out for the Client as a professional reference.

I also reserve the right to reuse, adapt and modify all or part of the services performed for the Client for my own business development and external communications, in accordance with the practices of the communications professions and with strict respect for the Client's rights in its image, brand and the image of its members.

Article 8: Duration

The contract between the Client and me is concluded for the duration specified in the quote or any other written agreement relating to the order. If no duration is specified, it ends when the ordered services are completed. It does not renew automatically.

The Client undertakes to use its best efforts, upon my express request, to provide information in its possession that contributes to the proper performance of the services, as well as any information likely to affect the delivery schedule.

Failing this, and if the Client does not respond within 15 days of a request I send by registered letter with acknowledgement of receipt, I reserve the right to terminate the service contract and invoice the Client for the work performed, without prejudice to compensation for any other loss directly resulting from the Client's conduct.

If a material or technical obstacle makes it impossible to provide the service, the Client and I will make every effort to inform the other party as early as possible so that the performance date can be postponed under the best possible conditions.

If postponement is impossible for a reason attributable to the Client, I retain any advance payment, without prejudice to compensation for any other loss directly resulting from the Client's actions. I also reserve the right to invoice the Client for work already performed.

If the cancellation is attributable to me, I refund the advance payment made by the Client.

Article 9: Delivery and return of materials

The services are delivered free of charge by internet download and/or by email to the address supplied by the Client when placing the order. The Client must provide a valid delivery address and ensure its email service is available. I am not responsible for delays attributable to an incorrect address supplied by the Client or to the unavailability of its email service. If a transmission problem is brought to my attention, I contact the Client and arrange to resend the delivery or use another suitable method.

If electronic delivery is impossible, the Client and I will make every effort to inform the other party as early as possible and agree on postal delivery at the Client's expense, using a suitable physical medium such as a USB drive. Recordings are supplied as WAV audio files or, on request, as MP3 files or another format specified when the order is placed.

At the end of the service or in the event of early termination, I undertake to return to the Client any working documents provided during the service, together with the materials produced.

I retain a technical copy of the project for six months from delivery. After that period, the Client may no longer request a copy, subject to the force majeure provisions in these terms and conditions of sale.

Article 10: Personal data

Where I process my Clients' personal data and determine the purposes and means of processing, I act as the data controller in accordance with the regulations in force.

I collect only the data necessary for the professional relationship: first and last name, role, professional contact details, and information relating to the company, order, delivery, invoicing, payment tracking and exchanges with the Client.

These data are processed to prepare and perform the order, deliver the services, issue and monitor invoices, comply with accounting and tax obligations, manage the professional relationship and defend my rights. Depending on the processing concerned, the legal basis is the performance of pre-contractual steps or the contract, compliance with legal obligations, or my legitimate interest in managing and developing my business.

Data needed to manage the relationship are retained for its duration, then archived for the applicable statutory periods. Accounting documents and invoices are retained for ten years. Data used for marketing to professionals are retained for three years from the last contact initiated by the prospect.

Access to personal data is strictly limited to me and to service providers who need it for hosting, email, storage, business management, invoicing, accounting or performance of the order, as well as legally authorised authorities. These service providers have only limited access to the data and must process it in accordance with applicable law.

Outside these circumstances, I undertake not to sell, rent, transfer or give third parties access to the data without the Client's prior consent, except where required by law, to combat fraud or abuse, or to exercise rights of defence.

Where using a service provider involves transferring data outside the European Economic Area, the transfer is governed by an adequacy decision or appropriate safeguards provided for by the applicable regulations.

Under the applicable laws and regulations, the Client has rights of access, rectification, portability, erasure and restriction of processing, subject to the conditions laid down by those regulations. The Client may object, on grounds relating to its particular situation, to processing based on my legitimate interest. The Client may object at any time, free of charge and without giving a reason, to the use of its data for direct marketing, by contacting me or using the unsubscribe links.

The Client may exercise these rights by contacting me on +33 6 80 20 64 56 or at contact@estellehubert.com, subject to providing valid proof of identity where this is necessary to verify its identity. The Client may also change its choices regarding promotional communications by contacting me or using the unsubscribe links in the messages.

For further information or to make a complaint, the Client may contact the French data protection authority, the Commission nationale de l’informatique et des libertés, at www.cnil.fr.

Article 11: Force majeure

I cannot be held liable where failure or delay in performing one of my obligations results from force majeure within the meaning of Article 1218 of the French Civil Code: an event beyond my control that could not reasonably have been foreseen when the order was placed and whose effects cannot be avoided by appropriate measures. Where the impediment is temporary, performance of the obligation is suspended, unless the resulting delay justifies termination of the order. Where the impediment is permanent, the order is terminated as of right and the parties are released from their obligations under the conditions provided for by law.

Article 12: Applicable law and jurisdiction

Any dispute concerning the interpretation or performance of these terms and conditions of sale is governed by French law. The parties will first seek an amicable resolution.

FOR ANY DISPUTE BETWEEN PARTIES ALL OF WHOM ENTERED INTO THE CONTRACT IN THEIR CAPACITY AS TRADERS, EXPRESS JURISDICTION IS GRANTED TO THE COURTS HAVING SUBJECT-MATTER JURISDICTION WITHIN THE DISTRICT OF MY REGISTERED OFFICE, INCLUDING WHERE THERE ARE MULTIPLE DEFENDANTS OR THIRD-PARTY CLAIMS.

Where not all parties entered into the contract in their capacity as traders, the statutory rules on territorial jurisdiction remain applicable.