The SNCF (Société Nationale des Chemins de fer Français) is France’s national railway company, transporting millions of passengers every year. To ensure a smooth travel experience, clear and accessible information is essential. That’s where my voice comes in.
Many people ask me:
“Are you the voice of SNCF we hear on platforms or in trains?”
Well… yes and no!
Yes, I am one of the voices of SNCF, but my work focuses on specific projects like e-learning tutorials for passengers and training videos for SNCF staff. These videos help simplify procedures and ensure every step is easily understood.
No, I am not the iconic voice announcing:
“The TER train, bound for… will enter the station on track… please step away from the edge of the platform.”
That said, helping users navigate SNCF services, such as the Max Actif subscription, is just as exciting.
A Clear and Engaging Voice for Passengers and Staff
Tone and Vocal Style
For this project, I adopted a clear, didactic, and reassuring tone. The goal was to explain sometimes complex steps in a fluid and engaging way, without overwhelming the audience.
- Educational: Perfect for guiding users through technical processes.
- Poised and fluid: Keeps constant attention without creating confusion.
- Accessible: Suitable for a diverse audience, from individuals to professionals.
Max Actif: A Service Made Simple
The Max Actif service allows subscribers to manage their travel with a fully digitized system. My voice plays a key role in:
- Providing step-by-step guidance for subscribers.
- Explaining how to manage reservations, modify trips, and cancel tickets.
- Creating a positive user experience with clear and engaging instructions.
Creating an Effective Tutorial for Max Actif
Collaboration with SNCF
This tutorial was developed in close collaboration with SNCF, ensuring that the subscription and travel management process is accessible to all users, even those less familiar with digital tools.
From Script to Studio
Each sentence was carefully crafted to:
- Clarify administrative steps: Users should be able to follow each instruction with ease.
- Break down technical explanations: Features like installment payments, travel preferences, and receipt management should feel intuitive.
- Set a welcoming tone: A friendly, approachable voice enhances the user experience.
Why a Pedagogical Voice Over Makes a Difference
For a tutorial like this, the voice-over is more than just narration—it’s a guide that accompanies the user step by step. Here’s why a well-crafted explanatory voice-over matters:
- Accessibility: Users don’t need to be tech-savvy to subscribe or manage their journeys with Max Actif.
- Engagement: A clear and dynamic tone captures attention and keeps users interested throughout the video.
- Brand Image: A professional, educational voice-over reinforces SNCF’s commitment to clear and modern communication.
Conclusion – Your Vocal Guide for Max Actif
This tutorial makes managing your Max Actif subscription effortless. With my educational voice-over, each step is clearly explained—from subscription setup to booking, modifying, and paying for your journeys.
Need a clear and professional voice-over for your tutorial or e-learning videos? I’m here to bring clarity and engagement to your content.