When It All Began: My Story with Google
In 2015, it all started simply: basic phone messages for Google, clear and effective. “Hello, you’ve reached Google…” No fuss, no frills. But as Google grew, so did their needs. And I grew with them.
Today, my voice is much more than just an answering machine. I’ve become the official voice of Google support, covering a multitude of services: Google Ads, YouTube, Google Nest, Chromecast, Google Pay… In other words, as a Google user, you’ve probably already heard me without even knowing it!
From a Basic Answering Machine to a Conversational, Human Voice
The beginnings were practical, direct, and informative. But over time, Google realized that the key to a successful phone experience was a voice capable of dialogue, reassurance, and guidance. Gone is the monotone: replaced by a warm, dynamic, and engaging voice, almost like a trusted friend guiding you through the services.
And believe me, being a “good buddy” when it comes to guiding millions of users through services as varied as Google Ads or Google Play is a challenge I love to take on.
Focus on IVR: The Art of Guiding Your Calls
What Is an Interactive Voice Response (IVR)?
It’s more than just a voice on the other end of the line. It’s an intelligent system that directs each caller to the right service or person, while delivering a smooth, pleasant experience.
For Google, the IVR is essential. It handles complex requests, guides users through services, and meets the varied needs of millions of callers every day. Thanks to a perfectly written script and a professional, conversational voice (mine!), the IVR becomes much more than a robot: it embodies a human touch that reflects Google’s values.
Google Ads: Direct Access to My Voice
If you’d like to hear a real-life example, just call 0805 980 269 for Google Ads. Whether you want to ask a question about a campaign or solve a problem, you’ll be greeted by a voice that guides you with simplicity and professionalism.
Why Google Has Trusted Me for Over 8 Years
Being the telephone voice of Google is more than just an honor. It’s a responsibility. And since 2015, I’ve been striving to meet their expectations with a voice that combines clarity, warmth, and adaptability. This partnership relies on my ability to understand their needs and bring a human touch to their user experience.
Conclusion: A Professional Voice Over to Humanize Your Services
There’s a good reason why Google has trusted me: a professional voice-over does much more than just provide information. It transforms a call into a pleasant and memorable experience. So why not you?
Need a voice-over for your telephone reception? Let’s work together to create an engaging and professional customer experience.